1. Return Eligibility

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    •    We only accept returns if the product delivered has a manufacturing defect or fault.
    •    Faulty Product Condition: If your item arrives damaged or defective, please contact us within 1–3 days of delivery with proof (photos/videos).
    •    Returns will not be accepted for any reason other than a genuine fault in the product.
    •    The product must be unused, in its original packaging, and accompanied by the purchase receipt.Customers have 7 days from the date of delivery to request a return.

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2. Return Request Process

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To initiate a return request, customers must contact our dedicated support team through the official communication channels provided on our website or app. Once the request is verified, our team will automatically file the return.

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3. Collection and Inspection

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• A courier will be dispatched to your doorstep to collect the package.

• Upon receiving the package at our inventory headquarters, our team will conduct a thorough inspection.

• If the product meets our return eligibility criteria, the return will be approved.

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4. Refund Process

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• Once verified, the full amount will be refunded.

• Refunds may take between 7-14 business days to reflect in your bank account, depending on your payment method and bank processing time

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